Service Stack Technologies: Optimizing IT Infrastructures through Automated ITSM

CIO Vendor The global IT Service Management (ITSM) market has been growing steadily at a CAGR of 7.78 percent and is fore casted to reach USD 8.78 billion by 2021, where factors such as the acceleration of Cloud computing, the emergence of Cloud-based ITSM services and the acceptance of SaaS & PaaS models are primarily driving this growth. However, despite the advantages brought forth by improved delivery models, advanced Cloud capabilities and the availability of sophisticated software, the industry is still being greatly hindered by the absence of real automation capabilitiesin ITSM implementation. As a result, organizations incur heavy costs from investments in back-end automation and need ITSM implementation partners who can align with their specific IT infrastructure and service management needs through improved IT automation strategies. Acknowledging these requisites, Pune headquartered Service Stack Technologies endeavors to alleviate the ITSM concerns of industries with high-quality Enterprise IT Service Management Advisory, Consultancy & Implementation services.

Incepted in 2015, Service Stack is a fast-growing company focused on Products on SerivceNow tool set & Niche Services that has catered to end-2-end IT Service Management, IT Operation Management implementations & Business application development across multiple industry sectors, namely, Banking & Financial, Power & Energy, Oil & Mining. They have been serving many Fortune 500 companies since they started operating. They have been offering various products on ServiceNow platform around Service Requests Automation, System Integration framework which enables B2B systems to talk to each other, ITSM Xcelators, Service Portal Widgets & Social media plugin for ServiceNow.
They have been champions in migrating customers from other ITSSM tool sets to ServiceNow & multi-hop upgrades for ServiceNow. With their vision on building Products, Automation & Niche Consulting Services which brings value & ROI to various clients they are targeted to grow both in India & overseas market.

Service Stack is a fast-growing company focused on Products on SerivceNow tool set & Niche Services

With a vision to ensure successful implementation of ITSM/ ITOM projects across various industries, Service Stack employs an Implementation Strategy that encompasses a methodical and planned sequence of activities which adhere to SCRUM framework practices. The company also assists organizations in complex migration processes from various ITSSM tool sets to Service Now. Furthermore, in order to minimize the on boarding time for the Service Now platform, Service Stack has developed a number of turnkey solutions that provide a flexible framework to address various processes and modules of Service Now. The company also specializes in many Business application development, two of such models are already present on Service Now store which were built along with their partner are Customer Relationship Management (CRM) and Data Center Service Management (DCSM). Built on the foundation of ServiceNow technology, Service Stack’s CRM facilitates its customers’ sales force with advanced features to effectively manage their sales and customer relationships throughout the lifecycle of a project. Through utilizing dashboards, reports and analytics, this framework provides organizations with an in-depth understanding of the financial health of their business and performance of staff, while allowing anytime mobile access to real-time information.